Updated August 3, 2025
Your privacy is important to us. It is ShortSync's policy to respect your privacy regarding any information we may collect from you through our app and website.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we're collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we'll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.
We don't share any personally identifying information publicly or with third-parties, except when required by law or when necessary to provide our video publishing services to the platforms you've connected.
Our app may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
You can optionally provide ShortSync with access to your social media accounts (including TikTok, Instagram, YouTube, Facebook, and Snapchat) in order to automatically publish your video content across these platforms. We only use this data when you use our multi-platform publishing features. Your video content and authentication tokens are processed in real-time and are not permanently stored on our servers beyond what's necessary for the publishing process.
We request access to your social media accounts with the following permissions:
The only way our Service accesses your social media data is after you explicitly accept our Privacy Policy and provide us with the right to connect to your accounts. We are fully compliant with each platform's API requirements and developer policies.
The use and transfer of information received from social media platform APIs will adhere to each platform's respective developer policies and data use requirements, including any limitations on data usage and sharing.
If you choose to use our paid services, payment processing is handled by Stripe. We do not store your credit card information on our servers. Please review Stripe's privacy policy for information on how they handle your payment data.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at contact.shortsync@gmail.com.
This policy is effective as of August 3, 2025.