Feature

Reply to Google reviews in minutes

Every review lands in your inbox with its star rating. Write with AI drafts a reply in the customer's language, you edit it, and it's posted on Google as the owner's response.

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Why it matters

  • Reviews arrive with their star rating, and unanswered ones show as unread.

How it works

A few clicks from upload to done. Try it in the window.

  1. Connect Google Business Profile

    Signed in with Google

    Pick the location to connect

    Try it: pick a location

Read the google reviews docs

Where it works

Google reviews work for every Google Business Profile location you connect to ShortSync, in the same Inbox as your comments and DMs from your other platforms.

  • Google Business

About Google reviews

Replies to Google reviews show up under each review on Google Search and Maps, so everyone deciding whether to visit reads them.

Connect your Google Business Profile and every review lands in the Inbox with its star rating, next to your other comments. Write with AI drafts a reply to what the customer said, you edit it, and it's posted on Google as the owner's response.

The short version

Answer every Google review from the Inbox, with an AI draft one click away.

Frequently asked questions

Connect your Google Business Profile, open the Inbox and click a review. Write a reply, or click Write with AI for a draft, then send it. It's posted on Google as the owner's response.
The first import can take a few minutes after you connect. After that, ShortSync checks for new reviews every few hours.
Yes. Click Write with AI under the reply box and the AI drafts a reply to that review in the customer's language. It thanks happy customers for what they mentioned and answers low ratings calmly without promising anything. You read and edit the draft before sending.
Google keeps one owner reply per review, so sending a new reply replaces the earlier one. Send the corrected reply to fix a mistake.
Thank them, mention something specific from the review, answer complaints calmly and invite them to contact you directly. Our guide on how to reply to Google reviews has examples for good and bad reviews.

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